We want you to be fully satisfied with your purchase. If you are not, you can return or exchange your items according to the following terms:
Return Eligibility:
- Products must be returned in original, unused, and resellable condition with tags intact.
- Returns must be requested within [X] days from the date of receipt of the product.
Non-returnable Items:
- Items on sale or marked as non-returnable.
- Personalized or custom-made products.
Refund Process:
- Once we receive your return, we will process it and notify you via email.
- Refunds will be issued to the original payment method.
- Refunds may take [X] business days to reflect in your account.
Exchange Process:
- If you wish to exchange an item, please contact us for further instructions.
Shipping Costs:
- The cost of return shipping is the responsibility of the customer, unless the item is defective or incorrect.